Returns & Exchanges
At Amazonia Raw, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure your shopping experience is as seamless and eco-friendly as the garments we create.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all labels and tags are still attached to maintain eligibility for a refund.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing